Support

Support

Help with Redlined

Need help with recording, exporting, purchases, or an external audio device? Contact Redlined Support.

When reporting a technical issue, include your iPhone model, iOS version, Redlined version, and any mixer, audio interface, adapter, or cable you’re using.

Microphone Access

If recording isn’t working, open Settings → Apps → Redlined → Microphone and make sure microphone access is enabled.

External Audio Devices

If you’re using a DJ mixer or external audio interface and Redlined isn’t receiving audio, confirm that the device is recognized by iOS and securely connected before beginning your recording.

Your Recordings

Redlined recordings are stored locally on your device. Before deleting Redlined or taking an action that could remove app data, export any recordings you want to keep.

Purchases

Purchases made through Redlined are processed by Apple. If a previously purchased feature is not appearing, use Redlined’s Restore Purchases option where available and confirm that you’re signed in with the Apple Account associated with the original purchase.

For billing, receipts, or refund requests, contact Apple or use Apple’s refund process. For a purchase that Apple shows as complete but that Redlined does not recognize, contact Redlined Support and include the app version and a description of the issue. Do not email passwords, payment-card numbers, or other sensitive account credentials.

Support: support@redlinedrec.app